Schedule subject to change. Check back for more information.
Sat, Jan. 27, 2024
|8:00 a.m. – 4:00 p.m.||Innkeeping as a Profession Workshop|
Sun, Jan. 28, 2024
|8:00 a.m. – 3:00 p.m.||Innkeeping as a Profession Workshop|
|3:00 p.m. – 5:00 p.m.||InnSpire Welcome & General Session|
Roundtables (20-Minute Mini-Education Sessions)
Kick off the conference with our most requested session – our Roundtables! You will move from table to table to learn from 5 subject matter experts on a variety of topics from marketing to operations, generating revenue and more. You won’t want to miss our opening session, back by popular demand.
|5:00 p.m. – 6:30 p.m.||Opening Reception in the Vendor Marketplace|
Mon, Jan. 29, 2024
|8:00 a.m. – 9:00 a.m.||Continental Breakfast|
|9:00 a.m. – 10:00 a.m.||Concurrent Education Sessions|
|10:15 a.m. – 11:15 a.m.||Concurrent Education Sessions|
|11:30 p.m. – 12:30 p.m||Concurrent Education Sessions|
|12:30 p.m. – 4:30 p.m.||Marketplace Opens & Lunch is Served in the Marketplace|
|3:00 p.m.||Teatime in the Marketplace|
|4:30 p.m.||Marketplace Closes|
|4:30 p.m. – 5:30p.m.||Sunset Concurrent Education Sessions|
|Dinner on Your Own|
San Francisco is home to some of the country’s top restaurants, and we will have some recommendations for you.
|8:30 p.m. – 10:00 p.m.||Nightcap at the Top of the Mark|
After dinner stop by the Top of the Mark for beautiful views of the city, dessert and networking.
Tues, Jan. 30, 2024
|8:00 a.m. – 9:15 a.m.||Breakfast and CABBI Update|
|9:30 a.m. – 10:30 a.m.||Concurrent Education Sessions|
|10:45 a.m. – 11:45 a.m.||Concurrent Education Sessions|
|12:15 p.m. – 1:30 p.m.||Lunch with Closing General Session|
Create a Moment, Earn a Memory
Presented by Darren Ross, CEO, Service Freak Hospitality LLC and proud operator of Magic Castle Hotel
Darren shares his tips for providing guests with stories they’ll want to tell. “Listen carefully…respond creatively” has been Magic Castle Hotel’s motto for many years. With limited staff, increased expenses, and more competition, being creative with guest service is a very valuable tool. You won’t want to miss this closing session that will send you back to your property with great ideas on how to improve guest satisfaction and increase repeat guests.
Schedule subject to change.